(With a nod to Peter King
for this idea)
1. Learn from my experiences. I want to try to do this in the spirit of “Consumer
Reports.” If I am off base, I apologize. Here is my tale:
Last
summer, we decided we needed to replace our old dishwasher–Haleigh, who had
left for college. (Rim–shot, please!)
So,
Judy and I began shopping around for non-human dishwashers. We found one at
Home Depot that we really liked. The salesperson said, “Why don't you apply for
our Home Depot card, and then buy this dishwasher using our card. If you pay it
off within the year, will not charge you interest. For people who are
disciplined, it is a good way to purchase. You're basically using other
people's money to make your purchases. This is how successful businesspeople
operate.”
I
knew enough about business to know he was right. On a much larger scale,
successful businesses use other people’s money to their advantage over an
extended period of time.
Now,
understand, Judy and I try to purchase everything paying cash. There have been exceptions—our
house being the most obvious one.
I
felt like this purchase could be an interesting experiment. We had the money
saved up to pay for the dishwasher in cash; however, we decided to take the
salesperson's advice.
I
would obtain a Home Depot card. I would purchase the dishwasher on the card. I
would make regular payments on a monthly basis. I would pay each payment early
so there would be no chance of a late fee.
Why
not give it a try?
Last
summer, I made my first payment two weeks early. Thereafter, I kept on a disciplined
program to pay off the dishwasher before this spring.
Consequently,
you can imagine my surprise a couple of months ago when I received a bill with
a $10 late fee on it. I called the good folks at Home Depot National Headquarters,
and they told me that, yes, indeed, I had made a late payment.
Raffling
through all of the bills I had in hand, I could not find a single late payment
anywhere. Then the representative pointed out that I had made two payments in
January.
I
tried to explain to her that I had never considered that to be a problem. In my
mind, I was way ahead of the due date of the February payment.
The
Home Depot representative explained to me that when I had made that second
payment in January, the billing cycle had not even ended for what was to be the
February bill. Therefore, not only did they NOT count my second payment in
January, they counted the payment I had made at the end of February (in my mind,
I was paying early for March) as late.
I
considered asking her why Home Depot accepted my money, since it appeared they
had no place to earmark it. I decided this would be inflammatory.
I
have a Discover card that I use to make purchases for my ministry at Shiloh. I
pay those purchases off every month.
I
can remember once receiving a late fee, calling Discover Headquarters, finding
out that I was indeed at fault, and being told that since my record was so
good, they would waive the penalty in order to assure that “we can continue to
maintain good customer relations.”
Hence,
I was surprised when Home Depot did not say something to the effect of, “Hey,
since your credit record is so outstanding, and since we can understand why you
did not understand our policy regarding billing cycle, let's just waive the $10
fee in order maintain your business.” Alas, it was not to be.
I
guess this is how Home Depot makes money on deals such as the one they offered
us last summer. I immediately paid the fee, paid off the dishwasher, and closed
down my account.
One
more thought: it occurred to me later that I had never heard anyone on the
planet say, “Boy, Wal-Mart sure ripped me off.” Surely, somewhere there's a
person who is unhappy with a transaction at Wal-Mart, although I have never
heard of it.
The
attitude I have encountered at Wal-Mart is, “We want to err on the side of
caution in any transaction that we have. If you're not happy, we will take the
responsibility. Here is your money back.” Maybe that is why Wal-Mart is where
they are today.
2.
I have heard good buzz about the movie OCTOBER BABY, which is opening
this Friday. It is a movie about a young woman, who discovers that she was
adopted—after she had survived an abortion attempt on her life. The cast
includes former television stars John Schneider and Jasmine Guy.
My
understanding is for OCTOBER BABY to have a chance of staying in theaters, and
to be shown in more theaters, this opening weekend of March 23–25 is critical.
I
like the movie trailers; I like the stories, both of the movie and of some of
those who participated in it; I, for one, plan on seeing the movie this
weekend.
The
actress who plays the birth mother in the movie aborted a child in real life
about twenty years ago. She has found God’s healing and forgiveness, which
empowered her to participate in this story.
I
would love for Shiloh to be known for its compassionate and redemptive ministry
to those who have experienced abortion in their lives—male or female. I know
there are a lot of folks out there who are suffering.
3.
I finally got to take Judy to see the movie THE VOW last week. The story is of Leo and
Paige. They were a couple that was involved in a car crash
shortly after their marriage. She lost much of her short-term memory, including
any remembrance of her wedding to Leo. He patiently tries to win back her love
by wooing her all over again.
The
movie offered spiritual themes including a high view of marriage, commitment,
and, ultimately, of forgiveness. It is based on the true story of Kim and Krickitt
Carpenter. Unfortunately,
my understanding is Kim's book describes much more the faith in Jesus that sustained
the real-life couple.
I
wish more of the spirituality of the original story could have been conveyed in
the movie; still, I appreciate the fact that Hollywood did not glorify immoral
sex, and, instead, lauded love and commitment in marriage.
4. I finally got to see the movie COURAGEOUS Sunday
night. We had some of my singles’ class over for pizza and a movie, and one of
them brought the DVD.
I
had been putting it off, waiting for an opportunity to watch the movie with my
entire family. With Haleigh off to college, that has not happened. However,
when this opportunity arose, I could not resist.
The
movie was made by the folks from Sherwood Baptist Church in Albany, Georgia. I
read they filmed it for $2 million. Last I saw, it has grossed over $33
million. (Why am I not investing my retirement money in the Kendrick brothers’
movies!)
It
seems the quality of their movies improve with each new product. I know they
have been accused of a “paint by the numbers” approach, but this movie is
rooted in tragedy—so much for the “happily ever after” theme.
I'm
looking forward to Haleigh returning home from college and our entire family
sitting down and watching it together.
5. I am pulling for Baylor to win the men’s’ and
women’s’ NCAA basketball championships, but in the women’s division, I am
rooting also for Elena Delle Donne. I read a great article
in SI about her a month or two ago.
She
was a phenom given a scholarship by UCONN. She left in part because she missed
her sister, who is blind, deaf, and suffers from autism and cerebral
palsy.
The
University of Delaware campus was near her home. She joined their volleyball
team and later picked back up with basketball.
She
is having an amazing year and the U of Del is in the tournament. I’ll be
watching.
No comments:
Post a Comment